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No Patient Left Behind – Really?
If you’re afraid of Artificial Intelligence...
Healthcare Artificial Intelligence (AI)
The Number ONE problem in Healthcare
Text To Pay
Selling to Healthcare Vertical Markets
Value Based Purchasing Agreement
A Patient Speaks
Are Your Healthcare Relationship Communications Effective?
Help Me Understand
Patient Communications 101
Patients, Technology and the EMR
Six (6) Ideas Children In Healthcare
Technology Not For Everyone
What Health Reform Brings
What Is Patient Communication
What's All The Noise About Transparency
What's More Important Than Talking With Your Patients
Heartfelt Thanks To Orlando Health
Healthcare Financial Management Association at www.hfma.org
Limited English Proficiency at www.lep.gov
National Association of Healthcare Access Management at www.naham.org
“A Day in The Life of Your Patient”- a 4 minute video that chronicles the struggles of patients in gaining healthcare access. To view this video please contact us.
Books – Bibliography/Suggested Reading
Amy E. Herman, Visual Intelligence.
Sharpen Your Perception, Change Your Life
Harvard Business School Press, 2006, Written Communications that Inform and Influence, Harvard Business School Publishing
Barbara Debuono, Ava Rita Gonzalvez, & Sara Rosebaum Moments in Leadership Case Studies In Public Health Policy and Practices
Fred Lee, If Disney Ran Your Hospital, 9 ½ Things You Would Do Differently, Second River Healthcare Press, 2004
Helen Osborne, Health Literacy from A to Z, Practical Ways to Communicate Your Health Message, Jones and Bartlett Publishers, 2005
Health Literacy and Patient Safety: HELP PATIENTS UNDERSTAND, American Medical Association Foundation
Health Literacy Missouri Guide
National Patient Safety Goals – The Joint Commission, 2007
U.S. News and World Report, BEST HOSPITALS EDITION
July 23, 2007
September 3, 2007
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